All important information at a glance!
About me
I'm Alena from Germany, and I've started my own business with my crafting hobby. Each of my bouquets is a true labor of love—a unique, custom-made creation, crafted entirely by hand with great attention to detail. I place the greatest emphasis on quality and individuality to make each gift truly special.
Important instructions
Exchange & Cancellation:
Please note that my items are non-returnable and non-refundable, as they are individually handmade. This complies with the legal provisions of Section 312g, Paragraph 2, No. 1 of the German Civil Code (BGB), which excludes the right of withdrawal for custom-made or personalized items.
Shipping & Liability
I make every effort to package the artificial roses safely and carefully. Should any damage occur during shipping, you can claim this directly from Hermes, as all packages are insured. I accept no liability.
Important product information
The item description contains all relevant details about the artificial roses. Please read it carefully. Should you still have any questions, I'm happy to help you at any time.
Thank you for your interest in my handmade bouquets! I look forward to making your wishes come true. 🌹✨
TikTok: @cuddle.bouquets
